Multimedia. We provide the infrastructure needed to run standard or custom interactive and multi-channeled services. i3’s multimedia solutions support multiple communications channels including landlines, mobile phones, Internet softphones capable of integrating with messaging services such as Skype, Google Talk or MSN, all from one core infrastructure.

Our solutions support carrier grade IVR, SMS and interactive video functionality and run over PSTN and IP. Designed with sophisticated reporting capabilities, robust databases and have the capacity to store and record the details of all communications. These records can be queried to provide what ever metrics are required, whenever necessary.

Our multimedia solutions integrate seamlessly with other third party communications and technologies and support many different network operator and independent billing mechanisms including account billing, reversed billed SMS, credit card and billing by short codes.

Interactive TV

Our multimedia platform, can be integrated with many different interactive TV and mobile TV video formats, allowing you to provide a full range of interactive voice and streaming video services to your customers.

It is used to stream live or pre-recorded TV feeds directly to a mobile (video to mobile) phone because it compresses and resizes these feeds so they are suitable for small screen sizes. Horse racing fans, for example are able to watch live races on their phones, simply by video calling a specified number, and the content is streamed to their phones in real-time.

Reality TV also has to adhere to strict regulatory guidelines and our multimedia solution achieves this and is capable of terminating tens of thousands of simultaneous calls generated by participation TV. It comprises sophisticated databases that store the details of all callers to a TV show, and complex reporting facilities that can generate accurate results to a competition within minutes of it closing.

TV competitions and quizzes

Interactive TV competitions are becoming increasingly popular as a means of generating additional revenues for service providers and broadcasters alike. Our multimedia platform can be used to run many of these services, as it is very resilient, and has the capacity to handle large volumes of communications traffic generated by reality TV. TV Competition types and styles vary considerably, depending on customers’ requirements.

They can include:

• Holiday giveaways
• Winning tickets to meet pop stars
• Calling to become a contestant on a game show

We can quickly set up voice, text or video-driven competition services. Competitions are usually set up with a configurable number of questions and possible answers, which can vary from supporting a basic single question and answer situation, to asking multiple questions, where the caller is only allowed to hear the next question after answering the previous one correctly, to informing the caller at the end of a series of questions how many they answered correctly.

User generated content for TV

Our TV for mobile system allows us to receive “live” user generated content from multiple sources, (3G device, video phone or PC), and include this on interactive TV shows in real-time.

Possible services include: citizen journalism, live interviews, karaoke TV, sport, participation TV and UGC for social networking. The SeTeCa solution displays all incoming video calls on a PC screen in a series of mini windows simultaneously. Production teams are then able to analyze the calls for suitability and the quality and transfer them “live” to the TV show, if they meet the relevant criteria. They can also speak to individual callers, for additional interactivity simply by pressing a “talk” button.

Our platfrom accepts the incoming video calls in 3G or SIP formats and converts them to suitable SDI broadcast formats in real-time. The solution can also store the calls or forward them to third party broadcast technologies, where they may be edited and included in the programme at a later stage.

i3's multimedia management system is scalable and can be expanded to provide as many lines, (or channels), as necessary to receive these incoming video calls. We also support interactive voice and text services from the same core infrastructure.

TV Voting

TV voting campaigns for reality TV shows like “Big Brother”, “Strictly Come Dancing” and the “X Factor” generate huge call volumes and robust call handling infrastructure is needed to manage the many thousands of telephone calls generated by these types of programmes.

TV voting plays an important part in today’s broadcast industry because it is a means generating much needed income that was once generated by advertising. The multimed platfrom is a robust call-handling platform capable of terminating the tens of thousands of simultaneous calls generated by TV voting, efficiently and fairly.

It comprises sophisticated databases that store the details of all callers to a TV quiz show, and complex reporting facilities that can generate accurate results to a competition within minutes of it closing.

TV voting campaigns have to adhere to strict regulatory procedures and our robust communications infrastructure will ensure you comply with TV broadcasting codes of practice.

IVR and SMS Application Hosting We provide carrier grade hosing of your Interactive Voice Response (IVR) and text messaging (SMS) needs.

IT Support and Development. We have the expertise to help you develop your it infrastructure from design to implemention and subsequent support.